FAQ
What is the purpose of this registration page?
This registration page is designed for individuals to become members of our healthcare platform. It allows you to access your healthcare records as well as control which providers and organizations have permission to access them.
Who can register on this platform?
Members of Landmark Healthplan of California can use this portal to make an account. If you’re not a member of Landmark Healthplan of California but would like to be, please contact us.
Is registration free?
Yes, registration on our platform is completely free of charge.
What information do I need to provide during registration?
You'll need to provide basic personal information such as your name, email address, date of birth, social security number, and contact information. You’ll also need to provide us with your medical provider’s license number and tax IDs.
Is my information secure?
Yes, we take the privacy and security of your information seriously. We use industry-standard encryption and security measures to protect your data.
How will my information be used?
Your information will be used solely for the purpose of facilitating communication between you and healthcare professionals on our platform. We do not sell or share your information with third parties without your consent.
Can I trust the healthcare professionals on this platform?
Yes, we carefully vet all healthcare professionals before allowing them to join our platform. They are required to meet strict criteria and adhere to professional standards.
How do I access my account after registration?
Once you've registered, you can access your account by logging in with the credentials you provided during registration.
What if I encounter issues during registration or need assistance?
If you encounter any issues during registration or need assistance, please reach out to our customer support team at the number listed on our contact page. We're here to help you through the process and address any concerns you may have.
